Our Values

At MCC, we work and live by our common core values. These values drive our company culture and guide us in every decision we make. These values help us build the strong, long-lasting relationships with our clients.



Trust and integrity are at the heart and soul of everything we do. Our team builds this by getting to know our clients, their needs, backgrounds, values and goals. We strive to always go above and beyond for our clients, because it is the right thing to do.

Client Focus

MCC serves you, our client. Our focus always has been and always will be our client. We work for you, not the insurance companies. We set ourselves apart from “other agencies” by providing the highest level of customer service to our clients.


Our agents always strive to excel in everything we do for our clients. We strive to improve and learn how to better serve our clients.



Managed Care Consultants, Inc. was founded in 1993 by William “Bill” Coleman (1946-2015). The business has evolved over the years with the changing climate of healthcare in the US and Bill established an expert reputation in the industry for himself and MCC, Inc. Bill’s background included 13 years as a Human Resource Director followed by 20 years as an Employee Benefit Consultant. Two of these 13 years were spent as the Vice President and General Manager of a Third Party Claims Administrator. Bill was a founding member of the Health Action Council of Northeast Ohio. He also served as Chairman of the Ohio Health Action Council for four years. In this capacity, he represented Ohio business’ views to the Ohio Legislature on matters of health care cost containment. Bill had been instrumental in the establishment of several PPOs around the US and had extensive experience with numerous self-insured employers, unions, and PPOs. Bill authored articles on various aspects of managed care and employee benefits. Bill was a driving force behind MCC, Inc.; his vision and expertise are continued today.